Vonage Enterprise

Author: s | 2025-04-24

It is expected that both Vonage Enterprise version and iOS 15 will be available on or about Septem. Download MobileConnect for Vonage Enterprise from the Vonage Downloads page or locate and download the Vonage Enterprise app from the

‎Vonage Enterprise on the App Store

Will complete. Use Service During Number Transfer When you transfer a phone number to Vonage, you are assigned a Temporary Virtual Number that is removed when the transfer is complete. Because you have a temporary number, you can make and receive calls as soon as you set up your Vonage adapter.Sign in to your Online Account to view your Temporary Virtual Number and check the status of your number transfer. Mobile Apps Available Vonage Apps Vonage offers three apps that can be downloaded to your iPhone or Android phone: Vonage Extensions, Vonage Mobile and Vonage Business.Use the Extensions App to link up to two phone numbers to your Vonage service so you can make and receive calls on the go for the same rates as your Vonage calling plan.To use the Vonage Mobile App, a Vonage calling plan is not needed. Instead, purchase talk credits so you can make low cost international calls on up to five linked devices. You can additionally talk, text and exchange video chats worldwide for free with other Vonage Mobile users.With the Vonage Business App, customers continue to have access to the full functionality of their business plan on the go. Download/Use Extensions App Download/Use Vonage Business App Download/Use Vonage Mobile App Go to your app store.Search for Vonage Mobile.Install the app.See Vonage Mobile App for details on how to use. You can also visit the Help Center within the app. Cancel Cancel Service Vonage does not offer the ability to cancel your service online

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Can I link mobile numbers to any Vonage calling plan?Yes. You can link up to two non-Vonage U.S. mobile phone numbers to any Vonage calling plan with the exception of Power User plans. If you are on a Power User plan, you can only link one phone number.I have two Vonage phone numbers. Can I link phones to both?Yes. If you have two Vonage calling plans, you can link two phone numbers to each.What type of phone can I use to link my Vonage service?You can link any type of phone to your Vonage service including Windows, BlackBerry and or even landline phones. To do so, sign in to your Online Account to link your phone number and then you use an Access Number and your Security PIN to make call. If you have an iPhone or Android, download the Extensions App instead.What phone numbers can I link to my Vonage service?You can link any non-Vonage U.S. mobile phone number.Can I link phone numbers to a Toll Free Number or Virtual Number?No. You cannot link a phone number to a Toll Free or Virtual Number. These are add ons to your Vonage service and are not calling plans.Do I still need mobile service if I link a mobile phone to my Vonage service?Yes. You still need your mobile service. Vonage is not a mobile service provider. Linking a mobile phone number to your Vonage service lets make calls from the linked phone for the same rate as your Vonage calling plan. This gives you the flexibility to use your Vonage service when you are not home.Once I link a mobile number to my Vonage service, can I make international calls for free?Calls made from a linked mobile number are billed at the same rates as your Vonage calling plan. If

Vonage Enterprise on the App Store

Numbers in your Online Account or using the Extensions App, you can prevent up to 50 numbers from ringing your Vonage home phone and any phone connected by the app. Forward Calls Turn Call Forwarding on and off in your Online Account or from your Vonage phone. When the feature is on, it remains on until you turn it off.You can forward incoming calls to any one phone number, including any international number. Set Up Extensions App or Link Mobile Numbers Link up to two mobile phone numbers to your Vonage service so you can make calls for the same rates as your Vonage home phone when you are on the go.If you have an iPhone or Android, download the Extensions® App to make and receive calls on the go.If you do not have an iPhone or Android, link any mobile phone numberand make calls on the go. Use Voicemail Your Voicemail is turned on as soon as your Vonage service is activated, even if your Vonage adapter is not yet set up.The first time you call Voicemail, you will be prompted to set your PIN and record your greeting. You can change these at any time.Some Voicemail changes are done on the phone. Other changes such as your Ring Count can be set in Online Account. View All Features Calling Plans & International Rates Change My Calling Plan Sign in to your Online Account and select Change Plan from the Summary tab. Check International Rates Use our International Calling. It is expected that both Vonage Enterprise version and iOS 15 will be available on or about Septem. Download MobileConnect for Vonage Enterprise from the Vonage Downloads page or locate and download the Vonage Enterprise app from the On this page you can download Vonage Enterprise and install on Windows PC. Vonage Enterprise is free Communication app, developed by Vonage. Latest version of Vonage

Enterprise environment - Vonage API Developer

Getting Started & Installation Get Internet Service To use Vonage service, you need a high-speed Internet connection such as cable or DSL. Vonage does not supply Internet service. If you need to find an Internet Service Provider (ISP) in your area, see Get Internet Service. Install Your Vonage Adapter In addition to your Vonage equipment (adapter, power adapter and Ethernet cable), you also need a telephone, a second Ethernet cable and a telephone cable.To install your Vonage adapter, follow the step-by-step instructions in our installation video. Link a Mobile Phone to Your Service Link up to two mobile phone numbers to your Vonage service so you can make calls for the same rates as your Vonage home phone when you are on the go.If you have an iPhone or Android, download the Extensions® App to make and receive calls on the go.If you do not have an iPhone or Android, link any mobile phone numberand make calls on the go. Transfer Phone Number to Vonage Your number transfer can take up to10 business days to complete. During this time, we assign a temporary phone number so you can receive incoming calls. Just connect a phone to your installed Vonage adapter to use your service while your transfer completes.To obtain status on your number transfer or to jot down your temporary phone number, sign in to your Online Account. Use Your Online Account There is nothing you need to do to set up your Online Account. It is created when you

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Or through email. You must contact Vonage by phone at 1-732-944-0000. Change My Calling Plan Sign in to your Online Account and select Change Plan from the Summary tab. Compare Calling Plans If your current calling plan is not providing you with benefits you need, review our list of available calling plans to consider your other choices. Relocate & Keep Service Whether you are moving across town, across the country, or overseas, there is no need to cancel your Vonage service. You can keep your Vonage account active, take your adapter with you, and link your mobile number to make calls during your move. Go to Move with Vonage for the details. Trouble Using Service Whether you have problems with no dial tone, making or receiving calls or sound (audio) issues, use our Support Tools to help you troubleshoot the issue you are experiencing. Order Vonage Service Add Calling Plan (Voice Line) You can add a second voice line to your Vonage service through your Online Account. The cost for your additional line depends on the calling plan that you choose.See Compare Calling Plans for descriptions and pricing of our various plans. Add Services Order a New Vonage Adapter You can order a new adapter when you add an additional phone line.If you need to replace a defective Vonage adapter, Chat or Call us for assistance at 1-732-444-0000 Sign Up for New Service You can sign up for Vonage service online 24/7.For details on our residential calling plans to call

End User - Enterprise Directory - Vonage

Outgoing Caller ID.VoicemailTo pick up Voicemail from your Vonage home phone, dial * 1 2 3.To pick up Voicemail from any other phone, dial your Vonage phone number and press *(asterisk) when Voicemail answers.1 2 3 4 is your temporary Voicemail Password/PIN.Call ForwardingForward calls using your Vonage home phone keypad or set up in your Online Account.Calls can be forwarded to an international phone number and if the international number is not included in your Vonage calling plan, you can incur charges. Trouble Using Service Whether you have a problem with no dial tone, making or receiving calls or even audio issues, use our Support Tools to help you troubleshoot the issue you are experiencing.Note: We are aware that there is a known compatibility issue for customers of Vonage who have AT&T U-Verse as their Internet Service Provider. If you are experiencing technical issues, specifically a lack of dial tone, please contact our Customer Support department so we can assist in fixing this for you. ​ Vonage Adapter Not Working Before you request a replacement, make certain you have an Internet connection and review the instructions for your adapter type to ensure you are properly set up. If your adapter is still not functioning correctly, you must Chat with Us or Call Us for a replacement. Billing & Payment Change My Billing Date You can request that we change your billing date by Chat or Phone, if you have been a customer for 45 days and meet the following guidelines:Account

Vonage Enterprise Portal User Guide

Vonage API Solutions Updated: 11/20/2024 1:39 PM Vonage offers numerous API solutions; use this article to access resources, including documentation and support for your preferred API.Vonage Business Communications APIsA suite of APIs that interact with your VBC account, accessing data and features within the following areas: Reports, Call Recording, Provisioning, Telephony, and the Vonage Integration Suite (VGIS). See Vonage Business Communications APIs for details.Vonage Developer APIsA suite of subscription-based API solutions, including Messaging, Voice, Video, Identity Verification, AI, Account Management, and more. In addition, we offer Smart Number, a service that allows you to create custom workflows for your existing VBC numbers by leveraging the Vonage API platform to control the flow of your calls. The purchase of Smart Number includes usage of the Voice API. Visit the Vonage Developer Center and click Sign up for free (top right corner) to sign up for an account. Support for these APIs is available in the API Support Help Center using the following:ChatBot Click Get Help (bottom right) to open the ChatBot.Type a question or click Get In Touch inside the Bot to submit a support request with the API support team. Submit Support Request Click Submit a request (top right), then click on a topic.Fill in the required information and then click Submit. After submitting a request, you will receive an email reply from [email protected]. NOTE: Ensure you can provide your API Key (available in your developer API Portal) as you may need it for account identification.Vonage AI Studio APIsVonage AI Studio is a low-code conversation designer that empowers developers and non-developers alike to create and deploy customer engagement experiences that operate in natural language on any channel. Visit our home page to Log in, Sign up or learn more about this product. Support options are available on our FAQs page or visit Vonage API Support to submit a support request. API Integration: Authentication | Insights API | Triggering Outbound Call APIVonage Contact Center APIsVonage Contact Center APIs offer developers the ability to create APIs to use and interact with Vonage contact center data. Examples include Authentication, Agent Presence / Availability, Conversation Analyzer, Statistics, Interactions, user data, and more. Resources: Vonage Contact Center APIs Developer PortalTrying Out Vonage Contact Center APIs If you are in need of support for an existing Contact Center API, refer to the Community Hub for assistance. Did this article answer your question?. It is expected that both Vonage Enterprise version and iOS 15 will be available on or about Septem. Download MobileConnect for Vonage Enterprise from the Vonage Downloads page or locate and download the Vonage Enterprise app from the On this page you can download Vonage Enterprise and install on Windows PC. Vonage Enterprise is free Communication app, developed by Vonage. Latest version of Vonage

Vonage Shines @ Enterprise Connect 2025

Your calling plan includes unlimited calling to a particular location, then calls to that location from a linked mobile number are also unlimited.How do I know whether I am making calls over my carrier's network as opposed to the Vonage network?If you are concerned about placing a call over your mobile carrier's network and incurring charges, ask your mobile carrier whether they can disable international calling. That way, when you place an international call by dialing the access number and your PIN, the call is placed over the Vonage network.How is the call quality when placing a call from a linked mobile number? Is it the same as making a call using the Vonage adapter?While both calls are placed over the Vonage network, there is a difference in how the call is handled. Your Vonage adapter relies on your broadband connection. A call that is placed using your linked mobile phone is the same as any other call you make with your mobile carrier, where cellular strength and coverage can affect the quality of the call.I have a mobile plan with limited minutes. Does making a call from my linked mobile number use those minutes?If your mobile plan has limited minutes, adds roaming charges or you are unsure, check with your mobile carrier about their rates before linking your mobile phone number to your Vonage service.Can I receiving incoming calls from my home phone on my linked mobile number?Unless your Vonage service is linked with the Extensions App, incoming calls from your home phone will not ring your mobile phone. If you want to receive incoming calls from your home phone on your mobile phone, go to your Online Account and turn on our SimulRing feature.Can I make calls from my linked mobile number outside of the U.S.?No. Unless you

Reset Voicemail and Vonage Enterprise Password

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It is expected that both Vonage Enterprise version and iOS 15 will be available on or about Septem. Download MobileConnect for Vonage Enterprise from the Vonage Downloads page or locate and download the Vonage Enterprise app from the

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Sign up for Vonage service.If you do not remember your Username, sign in with your Vonage phone number.If you do not remember your Password, reset it. Technical Issue Feature Not Working Selective Call BlockBlock up to 50 calls in your Online Account or using the Extensions App.Whether you block a caller in Online Account or the Extensions App, your blocked list is merged.Vonage validates all phone numbers. If a partial number is displayed or the area code and exchange are not valid, you cannot block that caller.If a blocked caller calls you, they hear a message stating you are not available.Anonymous Call BlockPrevent callers who block their Caller ID display from ringing your Vonage home phone or mobile phone linked by the Extensions App.If you turn on this feature, these callers cannot reach you: Anonymous, Private, Private Number, Private Name, Number Private, Caller Private, Retstrictedand Withheld.If one of these blocked callers attempts to contact you, they hear a message stating their call cannot be completed until their Caller ID is unblocked.Extensions AppIncoming calls ring your Vonage home phone and up to two phones linked by the Extensions App. To turn off incoming calls to the app only, open app and go to Call Settings.Open app and go to Recents to block a phone number with a swipe or Call Settings to enter phone numbers manually.Outgoing Caller ID shows your Vonage home phone number. Open app and go to Call Settings if you want to display your mobile phone number on